We want you to be completely thrilled with Bobbi-Toads fashion shoes and nail polish. If for any reason you’re not, we will gladly refund or exchange any unworn merchandise along with receipt and original packaging in good condition within 30 days from order shipped. We also offer free exchanges for those who order the wrong size. Please be sure to check the fit and comfort of your purchase before wearing.

You may ship the unworn merchandise back to us within 30 days of purchase for refund or exchange. Returns must be accompanied with a copy of your original receipt. Refunds will be issued in the original form of payment. Shipping charges are not refundable. However, if you choose to exchange an item, you will not be charged additional shipping and handling charges. Exchanged items will be sent by ground service.

Please fill out the email form below and send. You will then be sent via email a return authorization number. Please include when returning your product.

Send Returns to:

Bobbi-Toads
1401 Morse Avenue
Elk Grove Village, IL 60007

Be sure to include information on the nature of the return. Please allow 4 weeks for your return to be received, processed, and appear on your credit card statement.